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This is a chapter from RCL 20: People, Dreams & HP Calculators, a book co-edited by Frank Wales, and designed and produced by Limitless Innovations. The back cover text, introduction and table of contents are also available.
The HP calculators, and the user clubs, did more than excite people—they changed our lives. Frank Wales reminisces about what HP calculators and PPC-UK meant to him.
I blame Bill & Dave
I could have been a doctor, you know, if it hadn't been for Bill Hewlett and Dave Packard. It's all their fault that I don't routinely examine other people's bowels or get asked at parties about odd-looking growths.
Let me explain.
There I was, in the summer break between the first and second years of medical school, when I picked up the September 1979 special issue of Scientific American on 'The Brain'. Little did I suspect that an advertisement inside would change my future. It had the headline: "A Calculator. A System. A Whole New Standard." It was for the HP-41C, HP's new block-buster calculator. It was not only programmable, it also had peripherals. It had a printer, it had a magnetic card reader that could store data and programs on little strips of plastic, it accepted modules that added memory or software written by other people, and it even had a bar code wand! Holy moley, what was that for? And, wait a minute, it had a white display that could show letters as well as numbers, an alphabetic keyboard, a facility to customise what each button did, the ability to give programs names and have as many of them in the machine at once as would fit, and it remembered everything for as long as you wanted, even if you switched it off.
Well, at this point I was light-headed. I'd been using calculators for years, and had amassed a small collection as I'd gone through school. Programmability had come along in my last year, and I'd gone through the Sinclair Scientific Programmable (capable of storing a program up to 24 steps long), the Sinclair Cambridge Programmable (36 steps in a smaller case), and had acquired a mighty Texas Instruments TI-58 when I went to university, which was sleek, black, angular and could store 480 steps (but unfortunately forgot them all when it was turned off). But seeing the HP-41C ad was like being someone who'd had a couple of bicycles and a scooter, and who was presently driving around in a Ford Escort, only to discover that there was this little company called Mercedes-Benz.
I had been toying with the idea of getting one of the so-called personal computers that had been showing up around this time, but things like the Commodore PET, the TRS-80 and the Apple II all had two problems: they were too expensive, and they were tied to mains power. I really wanted a computer that I could carry around with me, rather than one that stayed at home. I wanted one because I secretly enjoyed programming a lot more than my "official" studies, and I wanted to learn more about software. I was also successfully deluding myself that I could have a day-job in health care, and just do programming in my spare time (of which I would have approximately zero hours per week for the next hundred years). The appearance of the HP-41C effectively put paid to that little scenario, although I didn't realise it right away.
I had to have one, and months of waiting for them to appear at the local calculator shop only heightened my anticipation. It didn't help that, in the interim, I'd become fed up with the short-comings of the TI-58 (losing all the programs and data when switched off, clunky user interface, rattly keyboard) and had sold it and bought an HP-33C, an entry-level little machine. This really sealed my fate, because it let me discover just why HP calculators were considered in a different league from all the other machines on the market:
Despite being merely a little computational device, it had a physical and a logical design that set it apart from all the other products ostensibly like it on the market. It had clearly been designed and manufactured under the supervision of people who: a) knew what they were doing, and b) actually cared about putting the best possible tool in the hands of the customer.
Given that this entry-level calculator—this mass-produced widget—was of such obviously high quality, what could HP's new top-of-the-line machine be like? I couldn't resist. I had to have one.
Being a poor student, I had to take out an HP loan to buy the HP-41C that I had ordered. It arrived at the end of 1979, and it is perhaps no coincidence that my academic performance went south shortly thereafter. I found myself looking forward to my next laboratory assignment, not because I wanted to learn more about the biochemical or pharmaceutical principle it was meant to be teaching me, but because it gave me the chance to write yet another purposeful program on my HP-41 to solve the problems posed in the experimental notes. My fellow students became interested when they saw that I was able to complete the work faster and more accurately than they could, thanks to the programs I was writing before and during each lab. It wasn't long before it was routine in labs for me to pass my HP-41 around the bench for everyone else in my group to use for their calculations and reporting as well. But this also meant I had to take the time to make sure the program was correct, and that it could be used by people who didn't have a clue about things like RPN.
Without realising it, I had become an end-user application programmer in a vertical market, and was spending more of my time at the back of lectures writing software for the next lab than paying attention to the boring noise coming from the front of the lecture hall. That I found my "real" studies boring is possibly the largest single clue that I had got on the wrong train, academically speaking, but it wasn't until I started meeting real patients in actual hospitals that the penny dropped that I was in the wrong place. Then it was merely a case of breaking my parents' hearts, annoying my tutors and making most of my friends think I was a total idiot by bringing to a conclusion the chain of events that were put into motion when I saw that advert in Scientific American a year before—I stopped attending classes, got kicked out of medical school, then immediately went back and signed up for computing science, and got a real education in the stuff I'd been figuring out in my "spare time."
It was during this second wind of studies that I found out about PPC. This also happened as a result of one of the more subtle qualities of the Hewlett-Packard Company-after-sales support. For calculators! HP published a little magazine called HP Key Notes that printed useful information, tips and other things of value to their calculator customers. The December 1980 issue printed a review of a book by a certain Dr William Wickes called Synthetic Programming on the HP-41C. If that isn't a title designed to pique the interest, I don't know what is. What on earth was synthetic programming? I ordered a copy of this book, which described how to do entirely new and undocumented jiggery-pokery on the very machine that I thought I knew pretty well by this point. It also revealed an amazing amount of information on how the 41 worked internally, none of which I had had access to before.
The book also explained about this group you could join, to learn more and even be a part of the process of discovery: PPC in Santa Ana, California. I joined up, bought all the back issues of the PPC Journal back to the release of the HP-41, and was as happy as a pig in the proverbial. There was so much to learn, and almost all of it was useful, either directly in programs I was writing, or as practical examples for my studies.
In March 1982, David Burch's letter appeared in PPC Journal, inviting people in the U.K. to contact him to help set up a British chapter of PPC—the rest, as they say, is the history that's written down elsewhere in this book. Through what was started as PPC-UK, and what has since become HPCC, I met John French (who ran Zengrange), who subsequently hired me and some other PPC-UK members to develop cool stuff for what today would be called the "HP-41 computing platform" and its successors. Those people had all seen what was great about HP calculators, and had absorbed some of the values of HP as a result. Over the next several years of working with and for HP, we learned a career's worth of lessons on how to design systems, how to treat customers and how to use technology, lessons that still serve us well many years after having left Zengrange for other computing pastures.
Bill Hewlett once said that HP calculators were ambassadors of HP quality, and he was right. However, they also carried the virus of HP values, able to infect susceptible individuals, and lure them into thinking that excellence and high quality are worthwhile and attainable, and worth striving for.
I never had the pleasure of meeting Bill or Dave while they were alive. I always imagined that, if I had, I would have said: "it's your fault I'm not a doctor, and for that I'd like to shake your hand."
RCL 20: People, Dreams & HP Calculators
The back cover text, introduction and table of contents are also available.
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